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Historical Invoice Auditing

An intensive three-year detailed audit is performed on each of your utility invoices. The purpose of this audit is to uncover any entry or calculation error that resulted in an overcharge to the Client. Do utility companies make errors? Absolutely. The misnomer that many assume is that since the calculation of utility costs is performed automatically, there can be no errors. However, where does the information to calculate the utility invoices originate? From manual input. Anytime there is work performed manually, there is always the risk of human error. This service discovers them and reports them to the respective utility/telecommunication company for resolution. Detailed support is provided for each claim. All submitted errors will be tracked to ensure that all errors will be addressed by the invoicing company.

All credits are issued directly to the client, either through credit to the respective account or through check refunds made payable to the client.